June 17, 2020
Razorleaf Corporation has released its PLM Managed Services program has been enhanced with new security and infrastructure management options.
Razorleaf’s flexible, scalable PLM managed-service program provides custom tiered-support service levels, reducing platform maintenance costs, minimizing downtime and increasing productivity for any PLM platform. The PLM Managed Service program offers on-premises, hosting and or cloud-environment delivery options.
Managed Service Offerings
- Infrastructure Management: Server and database administration, maintenance, performance monitoring, reporting and ongoing incident support
- Managed Security: Data protection including disaster recovery planning, system/data backup, storage management, firewall management, Unified Threat management and Intrusion Detection and Protection Systems
- PLM Application Services: PLM installation, maintenance, monitoring and performance-audit services, including PLM vendor fixes, patches and upgrades
- Help Desk: Phone, web and email-based technical tiered support as needed to meet business needs, with 24x7 worldwide support available
“Our PLM Managed Services program relieves clients of the responsibility of monitoring and solving daily systems issues and provides proactive maintenance and updates, particularly in medium-to-large user environments,” Eric Doubell, CEO of the company.
Sources: Press materials received from the company and additional information gleaned from the company’s website.